Cookie Policy

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas of the website, and remember your cookie preferences. The website cannot function properly without these cookies.

• Session management cookies
• Security cookies
• Cookie preference cookies
• Load balancing cookies

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

• Google Analytics cookies (_ga, _ga_*, _gid)
• Page view tracking cookies
• User behaviour analysis cookies
• Website performance monitoring cookies

Functional Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.

• Language preference cookies
• Theme preference cookies
• Form auto-fill cookies
• Chat widget cookies

Marketing Cookies

These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad. These cookies can share that information with other organisations or advertisers.

• Social media tracking cookies
• Advertising network cookies
• Retargeting cookies
• Conversion tracking cookies

Third-Party Cookies

Our website may contain content and services from third parties, such as:

• Google Analytics: For website analytics and performance monitoring
• Google Fonts: For web font delivery
• Social Media Platforms: For social sharing functionality
• Video Platforms: For embedded video content
• Chat Services: For customer support functionality

These third parties may set cookies when you visit our website. We do not control these cookies, and you should check the relevant third party's cookie policy for more information.

Managing Your Cookie Preferences

Cookie Settings

You can manage your cookie preferences through our cookie banner when you first visit our website, or by accessing your cookie settings at any time. You can:

• Accept all cookies
• Reject non-essential cookies
• Customise your cookie preferences by category
• Change your preferences at any time

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device
• Delete existing cookies
• Block cookies from specific websites
• Block all cookies
• Be notified when cookies are set

Browser-Specific Instructions

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Retention

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period or until you delete them
• Analytics cookies: Typically retained for 24 months
• Marketing cookies: Typically retained for 12 months

Your Rights

Under UK data protection law, you have the right to:

• Be informed about cookies and how they are used
• Give or withdraw consent for non-essential cookies
• Access information about cookies stored on your device
• Request deletion of personal data collected through cookies
• Object to processing of personal data for marketing purposes

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us: